Frequently Asked Questions


How many cases fill a 20ft and 40ft container?

This depends on the individual items as each product has its own unique weight and volume. As you proceed with your order, the indicator on the top of the page will give you an idea of how much space there is remaining in your container.

What is the maximum limit allowed to load in containers?

The maximum weight and volume for container sizes are approximately as follows:

  • 20ft container - Weight: 26000 kgs, Volume: 30 CBM
  • 40ft HC container - Weight: 26000 kgs, Volume: 70 CBM
  • 20 Reefer container - Weight: 26000 kgs, Volume: 26 CBM
  • 40ft Reefer container - Weight: 26000 kgs, Volume: 62 CBM

Can you load goods without pallets?

Yes, we can load goods as requested: palletised, hand-balled or a mix of both. Please specify which you would prefer so that we can load accordingly.

What documentation can you provide?

We provide all standard shipment documents such as the Invoice, Packing List and Bill of Lading. Depending on the destination of goods, we can also supply the Certificate of Origin, Certificate of Free Sale, Health Certificate and EUR 1. We are also able to authorise documents from the relevant Chamber of Commerce if required. When placing your order, please specify what documents you require.

Can you provide images, barcode and pallet logistics for products?

This information can be provided upon request

What are the transit time for required ports and container prices?

The transit time and container prices for each destination vary. Please request this information from your Account Manager.

Can your provide FOB or CIF prices?

Yes CIF and FOB prices can be quoted upon request. Please quote the destination to receive a price.

What is the lead time for goods?

General lead time for most suppliers are 7 - 10 working days, however this may vary depending on the item. Confectionary items usually have a longer time of around 3 - 4 weeks. Lead time for goods can be provided prior to confirming your order.

Do you provide goods by air freight also?

Yes, we also provide goods by air freight. Please send across your enquiry from the website and email us on [email protected] specifying that you require the goods by air freight.